CORONAVIRUS (COVID-19) INFORMATION FOR OUR CUSTOMERS

Due to Coronavirus (COVID-19) we are currently unable to ship overseas.

You may also experience some delay with UK orders. Please bear with us and we’ll endeavour to get your order to you as quickly as possible.

If you have any queries with your order please contact us on wecare@manukalab.co.uk

Kia haumaru, kia kaha – stay safe, be strong

 

Shipping Options

Standard Delivery (2-3 days)

• UK Mainland Standard Delivery £3.95 – FREE on all orders OVER £10
• Orders will be delivered between Monday to Friday
• Most orders will be received within 2-3 working days after the order has been authorised

Next Day Delivery - £5.95

• Order before 2pm Mon-Thurs to receive your order next day between Monday to Friday
• Orders placed after 2pm on Thursday will be delivered on Monday the following week

UK Delivery

UK Standard Delivery £3.95 – FREE on all orders OVER £10. This will be automatically applied to your order in your shopping bag.

If you require Next Day Delivery, then please select this option in your shopping bag. This option will be charged at £5.95.

Occasionally we may run free shipping promotions and competitions. To be notified of these by email, simply sign up to our email newsletter here.

If you wish to return or exchange your order, please click here to see our returns procedure.

Special Locations

We are unable to ship to PO Box addresses

 

Important Information

Before we can dispatch your order, we need to verify your card details with your card issuer. We do our best to ensure this is completed as quickly as possible. Once you receive your order confirmation email you know that your order has been authorised.

 

Any Questions

Please call our Customer Care Team on Monday to Friday, between 9am and 5pm (GMT). Outside of these hours, please leave a message and we will return your call the next working day. Alternatively, email us uksales@nzmanukagroup.com Please note emails will also be answered within the hours above.